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<source srcset="../../assets/img/errors/4xx.svg" type="image/svg+xml">
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alt="" class="error__icon">
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<h1 class="error__title">Say what?</h1>
<p>Your browser sent us something unexpected.<br>We’ve logged the problem and will look into it.</p>
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Return to elifesciences.org and attempt to log in again. If you are still unable to log in please contact us.
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<div class="error-wrapper">
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<picture>
<source srcset="../../assets/img/icons/ORCID-padlock.svg" type="image/svg+xml">
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<h1 class="error__title">Your ORCID iD settings prevented log in</h1>
<p>Please update the visibility settings of the name associated with your ORCID iD before trying again.</p>
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<div class="error__orcid">
<h3>Step 1: Open your name's visibility settings on your ORCID iD page</h3>
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<p>Go to <a href="https://orcid.org/my-orcid">orcid.org/my-orcid</a> to change the visibility settings of your name by using the pencil icon.</p>
<p>It should be in the top left corner of your ORCID iD page, next to your name.</p>
</div>
<div class="error__orcid-right">
<img src="../../assets/img/errors/orcid-error-step1.jpg" alt="Change the visibility settings of your name by using the pencil icon." class="error__orcid-image" />
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<h3>Step 2: Change the visibility setting</h3>
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<p>Change the visibility setting to "everyone" or "trusted parties" and save your changes. Locking your name will not allow you to log in to eLife.</p>
<p>You may be asked to authorise eLife as a trusted party when you try to log in again. <a href="https://support.orcid.org/hc/en-us/articles/360006894494-Visibility-preference">Learn more about ORCID visibility settings</a>.</p>
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<div class="error__orcid-right">
<img src="../../assets/img/errors/orcid-error-step2.jpg" alt="Change the visibility setting to everyone or trusted parties and save your changes." class="error__orcid-image" />
</div>
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<h3>Step 3: Return to eLife and log in again</h3>
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<p>Return to elifesciences.org and attempt to log in again. If you are still unable to log in please <a href="https://elifesciences.org/contact">contact us</a>.</p>
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<img src="../../assets/img/errors/orcid-error-step3.jpg" alt="Attempt to log in again." class="error__orcid-image" />
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